LOCATION: Emmons Coachworks, Ltd. P.O.Box 5993 Williamsburg, VA 23188 800-NOW-4-WAX or 757-645-3363 Fax 757-645-3764 emmonscoachworks@ntso.com HOURS: 10am - 5pm Monday-Friday eastern standard time Returns: You may return any stock item* within 30 days for credit, exchange or full refund. Please call for a Return Authorization Number (RAN) before returning any merchandise. Packages returned without an assigned RAN will be refused. Returns should be sent via insured prepaid UPS or U.S. Postal Service for your protection and to insure prompt service. Returned merchandise must be in new, unused condition complete with original packaging and a copy of your receipt to receive appropriate credit or refund. Shipping costs will not be refunded on returned merchandise. Returns sent C.O.D will be refused *Sorry . . . we cannot accept returns of custom made products or special orders. We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS. Prices effective March 1, 2010